What kind of products does TebyNedy offer?

We offer a thoughtfully curated range of baby care and maternal wellness essentials across feeding, sleeping and digestive health of babies. They include slow flow feeding bottles, tummy belts, muslin swaddles, burp clothes, feeding pillows, pacifiers, white noise toys. All products are made with premium, baby-safe, and breathable materials.

Are your products safe for newborns?

Absolutely. All TebyNedy products are designed keeping newborn sensitivity in mind made with soft, non-toxic, hypoallergenic, and breathable materials.

What is the Baby Bliss Kit?

Our flagship product, Baby Bliss Kit is a comprehensive bundle of 9 essential items crafted to support digestion, sleep, and feeding in the early days of your baby’s life. It includes a slow-flow bottle, tummy relief wrap, white noise toy, feeding pillow, swaddles, and more.

Can I buy products individually instead of as a kit?

Yes! While our kits are popular for their value and convenience, you can purchase all products individually through our shop.

 How do I care for the products? Are they washable?

Yes, most of our items are machine-washable or surface-cleanable. Please refer to the individual product page or the care card included with your order for specific washing instructions.

Do you offer gift packaging?

Yes, we offer premium gift-ready packaging, especially for curated hampers. You can also request custom gifting at checkout.

How can I personalize a product or kit?

Many of our products allow personalization. You can add baby names or initials on select items during checkout where the customization option is available.

Are your products made in India?

Yes. The majority of our products are proudly made in India. Since quality is our number one focus, a few products are sourced from PRC, Korea and USA as well

How long will it take to receive my order?

Orders typically ship within 3–5 business days. Delivery timelines vary by location 3–7 days in metros, and up to 10 days for other regions.

What if I receive a damaged item or want to return it?

 If you receive a damaged product, please email us at care@tebynedy.com within 48 hours. For returns and exchanges, refer to our Returns Policy—we accept returns on most items within 7 days, excluding personalized or hygiene-sensitive products.

What is the TebyNedy NeoCompanion Service?

NeoCompanion is our in-home postnatal support service where trained midwives visit your home across 26 touchpoints to support new mothers and babies with feeding, recovery, digestion, hygiene, and emotional care. They are your support partners for 10 months post the baby birth

What do midwives help with during these home visits?

Our midwives assist with preventive health checkup, recovery, breastfeeding support, colic and digestion relief, postpartum recovery tips, sleep routines, and new mother mental wellness.

Who are the midwives and how are they trained?

Our midwives are clinically trained, background-verified professionals with experience in maternal and neonatal care. They also undergo continuous training in TebyNedy’s care protocols.

How do I book a midwife/home care service?

You can book our NeoCompanion service directly from the website or by reaching out to us via WhatsApp or email. Once we confirm availability in your city, we’ll schedule your care journey.

What is the duration of the midwife program?

Our standard plan includes 26 in-home visits spread across the first 9-10 months after delivery—carefully timed to support key postpartum milestones.

What if I need additional visits or fewer visits?

We offer flexible plans based on your needs. Our team can help customize the visit plan based on your recovery and baby's needs.

What topics do your podcasts cover?

Our podcasts feature conversations with paediatricians, obs/gynae, midwives, and moms on topics ranging from trimester nutrition, baby’s growth in the womb, lactation guidance, to postpartum recovery and emotional well-being.

Where can I listen to the TebyNedy podcast?

You can listen to our podcast on our website and on Youtube (https://www.youtube.com/@TebyNedyCare)

I’m a new mom, where should I start listening?

Start with Episode 1: “Lactation myths and postnatal care” which covers nutrition, supplements, and baby’s in-womb development in an easy-to-understand format

Can I suggest a topic or guest for the podcast?

Yes, we’d love that! You can write to us at care@tebynedy.com or message us on Instagram with your suggestions.